Customer Support
Get help with your FolkArt projects and products from Plaid Enterprises
Get In Touch
Plaid Enterprises, Inc
Crafting Excellence Since 1976
Trusted brands including FolkArt, Mod Podge®, Apple Barrel®, and more
Phone Support
Hours: Monday - Friday, 8am - 5pm ET
Toll-Free: (800) 842-4197
Direct: (678) 291-8100
Manufacturing & Headquarters
Location: Georgia, USA
Proudly made in the USA with quality crafting materials and innovative product development
Global Reach
Distribution: Available worldwide
Social Media: Millions of followers across platforms
Resources: Free tutorials, videos, and project inspiration
Amazon Purchase Support
Important Notice: For purchases made through Amazon, all customer support, returns, and order-related questions must be handled exclusively through Amazon customer service.
Amazon Customer Service
Contact Amazon directly for returns, refunds, shipping issues, and order modifications for all FolkArt products purchased on Amazon.
Product Information
While Amazon handles purchase support, you can still reach Plaid for general product usage questions and project inspiration.